On the off chance I checked my bank again and the cash has now been deposited. A big thanks to Sydney for the help and a big thanks to Joka room for finally getting it sorted. Ok, thanks for the update Tashtash31! Since you received your payment, we're now going to close this thread and mark this case resolved.

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Last post made 2 years ago by Tashtash Started by Tashtash31 Newbie 7 last active 1 year ago. Back to list Forums Direct Casino Support Complaints Search. wishcasino Bonuses And Promotions 1 Happy everyone!!!! Discussion 12 Started by Tashtash31 at Apr 24, 21, AM Newbie 7 last active 1 year ago.

Report Quote Reply. Replied by Sydney at Apr 24, 21, PM Almighty Member last active 1 year ago. Thanks for this post from:. Hello Tashtash31, Could you please send me your casino username to PM inbox and we'll get in touch with the Casino Representative.

Replied by Tashtash31 at Apr 24, 21, PM Newbie 7 last active 1 year ago. Thank you Sydney I have sent you a message. Replied by Sydney at Apr 25, 21, PM Almighty Member last active 1 year ago. Hello Tashtash31, Thank you. We've sent an email to the Casino Representative.

Keep you posted. Replied by Sydney at Apr 26, 21, AM Almighty Member last active 1 year ago. Hello Tashtash31, The Casino Representative says he's looking into this.

We'll keep you updated. Hello Tashtash31, We've received a reply from the Casino Representative. Here's what he says: "I finally got hold of the player and I informed her that I will call her again tomorrow because we have followed up with the finance team and await a response from the processor.

Replied by Tashtash31 at Apr 26, 21, PM Newbie 7 last active 1 year ago. Replied by Sydney at Apr 26, 21, PM Almighty Member last active 1 year ago.

Thanks for letting us know Tashtash Please keep us updated on this. Replied by Tashtash31 at Apr 27, 21, PM Newbie 7 last active 1 year ago. Replied by Sydney at Apr 27, 21, PM Almighty Member last active 1 year ago. Hello Tashtash31, The Casino Representative has been notified.

That's fine and thank you so so much for the help and advice. Replied by Tashtash31 at Oct 08, 21, AM Newbie 7 last active 1 year ago. You can't even email and get a reply the email comes back as undelivered.

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The staff is friendly and helpful and usually finds a solution to a problem within minutes. At the same time, the staff can also be contacted 24 hours a day, so that requests can be made at any time.

The joka vip room operator provides chat, email support and a telephone hotline to make contact. The extensive help area at jokaroom casino vip login also makes a very good impression. This information can be extremely helpful, especially for new players, as all important rules can be called up immediately.

There are also various contact addresses for special enquiries to individual departments. Jokaviproom Casino welcomes its customers in the style of a classic casino. The different areas of the house can be called up in a separate panel at the top centre of the page. Here you can find, for example, a download button for installed software optional , games, various promotions, payment methods, VIP club, service centre and a link to mobile game options.

It is also very useful to have a yellow button for live chat in the joka vip room, which always attracts attention and can be found within seconds in case of questions or problems. A search function has also been integrated into the games selection, which players can use to search for specific games.

This is complemented by a sorting function with which games can be sorted by popularity, for example. Thanks to the division into numerous subcategories, searching is not that difficult despite the large portfolio.

Jokaviproom Casino does not currently offer a downloadable app. However, users of Android or Apple devices can invoke the mobile web app and thus participate in gaming operations from their smartphone.

As it is an optimised version of the usual website, no software download is required. Instead, the address is simply entered into the smartphone browser and automatically corrected.